Does it cost anything to sign up to iMedix?
Is my information secure and private?
How can I tell whether another user has the information that I am looking for?
What do the star icons on my profile mean?
What do the thumbs up and thumbs down buttons mean?
Is there a way to group members that I either know or trust?
Can I set my profile to private, or invisible?
Can I change my nickname on iMedix? Can I change my email/password?
Will iMedix share my personal information with a 3rd party?
How do I report inappropriate emails or chats from users?
How do I save profiles of people that I find interesting on iMedix?
Can I send a private message to somebody who is not an iMedix user?
Can I terminate my account on iMedix at any time? How long until my account is completely terminated?
What does it mean when you say “the more people that use it, the better it gets”?
How does the search technology work and what is unique about the iMedix search results?
What are the main community features?
Are there health professionals on iMedix that I can speak with?
Does it cost anything to sign up to iMedix?
iMedix is a free site.

Is my information secure and private?

iMedix is a secure Web site and respects its users’ privacy. For a detailed description of iMedix’s security and privacy policy please visit www.imedix.com/privacy .

How can I tell whether another user has the information that I am looking for?

During the registration process, each user identifies health information that he/she is interested in or has dealt with in the past.

What do the star icons on my profile mean?

The stars indicate how active you are as a user. For example, the more interactive you are with others, the more colored stars will appear on your profile.

What do the thumbs up and thumbs down buttons mean?

The thumbs up and down buttons within the search results are tools designed for users to indicate whether they found the information from a certain web result to be useful. iMedix examines the feedback and optimizes the order of the search results accordingly.

Is there a way to group members that I either know or trust?

You can invite other members to become your ‘friends’ by clicking on the ‘add to friends’ icon (or link). Once clicked, a message will be sent to the user at which point they can ‘accept’ or ‘ignore’ the request. This allows you to create your own circle of users with whom you share similar interests.

Can I set my profile to private, or invisible?

Yes, simply change your status at the top of the page to ‘invisible’. Alternatively, you can go to your account settings (under your profile) and choose ‘invisible’ under the ‘general settings’ section.

Can I change my nickname on iMedix? Can I change my email/password?

You can change your email and password in your account settings (under your profile). If you wish to change your nickname, please send the following details to support@imedix.com: your current nickname, the new nickname you want, and your email address (the one you use when you log in to iMedix).

Will iMedix share my personal information with a 3rd party?

No, iMedix will never share your information with a 3rd party without your explicit consent.

How do I report inappropriate emails or chats from users?

To report inappropriate emails or chats, please fill out the form located at www.imedix.com/report.

How do I save profiles of people that I find interesting on iMedix?

You can add members as friends in order to easily locate them again.

Can I send a private message to somebody who is not an iMedix user?

iMedix has a private messaging system for use within the community. However, we do encourage all members to invite other people who are not iMedix users to join the community. You can easily invite your friends and family to join iMedix by clicking the “invite friends to iMedix” button in your profile page.

Can I terminate my account on iMedix at any time? How long until my account is completely terminated?

To delete your iMedix account, please send an email to support@imedix.com and make sure you include the following information: your nickname, your email address (the one you use when you log in to iMedix), your password. It will take us approximately 48 hours to complete the deletion process.

What does it mean when you say “the more people that use it, the better it gets”?

iMedix’s patent-pending evolutionary search technology learns from every user’s interaction to continually deliver even more relevant, reliable results. It studies user feedback, based on the ‘thumbs up’ or ‘thumbs down’ recommendation feature, and modifies the search parameters accordingly in order to provide the best answers to medical questions and concerns. This way, users can benefit from the hours of online research conducted by others.

How does the search technology work and what is unique about the iMedix search results?

iMedix’s patent-pending search technology delivers the most relevant health results by studying user feedback and modifying the search parameters accordingly. The system identifies patterns of useful pages by analyzing the ‘genetic make-up’ of each page against the feedback received from users. Genetic make-up of a Web page comprises hundreds of genes, such as font, contrast, length, pictures, video and vocabulary. Millions of health articles, pictures and videos are crawled and analyzed using this method in order to provide the best answers to medical questions and concerns. In addition, each search enables users to find both relevant web pages AND people with similar conditions, based on their stated interests.

What are the main community features?

iMedix allows users to find people with similar conditions, based on their stated interests. They can communicate with these members via real-time chat, in a single click. In addition, iMedix’s private messaging system enables users to communicate with others in a secure environment when they’re offline. Finally, users can create their own networks within iMedix by adding members to their friends list.

Are there health professionals on iMedix that I can speak with?

Although we show sources that are accredited by HON, URAC and others in our search results, neither online articles nor patient-to-patient interaction should be viewed as a substitute for qualified medical advice in the case of illness or injury. iMedix emphasizes that it does not employ professionals to answer questions and/or give general or particular opinions, and that the opinions shown in its web site are composed by its members.